Please read these Terms & Conditions carefully before registering or using any service on the 77gem platform. By accessing 77gem Casino, you agree to be bound by these terms in full.
A summary of the most important points. The full legal text follows below.
You must be at least 21 years old and a resident of the Philippines to register and use 77gem Casino. One account per person is strictly enforced.
All transactions are processed in Philippine Peso (₱). Withdrawal requests are subject to identity verification and must meet minimum threshold requirements.
All bonuses and promotions are subject to wagering requirements. Bonus funds cannot be withdrawn until wagering conditions are fully met as specified per offer.
You are responsible for maintaining the confidentiality of your login credentials. 77gem will never ask for your password via email, chat, or phone.
Fraud, collusion, use of automated software, and any form of cheating will result in immediate account suspension and forfeiture of all balances.
77gem provides self-exclusion, deposit limits, and cooling-off tools. Players experiencing gambling-related harm are encouraged to use these features immediately.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and 77gem Casino ("77gem," "we," "us," or "our") governing your access to and use of the 77gem platform, including all games, services, features, and content available at 77gem.app and any associated mobile or web applications.
By registering an account, making a deposit, or otherwise accessing any part of the 77gem platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
If you do not agree to these Terms, you must immediately cease using the 77gem platform and close your account. Continued use of the platform following any amendment to these Terms constitutes your acceptance of the revised Terms.
For the purposes of these Terms, the following definitions apply:
To register and use the 77gem platform, you must satisfy all of the following eligibility requirements at all times:
77gem reserves the right to request proof of age and identity at any time. Accounts found to be in violation of eligibility requirements will be suspended immediately, and any balance may be forfeited pending investigation.
Each individual may hold only one (1) registered account on the 77gem platform. The creation of multiple accounts by the same individual — whether using different email addresses, mobile numbers, payment methods, or device identifiers — is strictly prohibited and will result in the suspension of all associated accounts.
When registering, you agree to provide accurate, current, and complete information. You are responsible for keeping your account information up to date. 77gem is not liable for any loss or damage arising from your failure to maintain accurate account details.
You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. Any activity conducted through your account is your responsibility, whether or not you authorized it. If you suspect unauthorized access to your account, you must notify 77gem support immediately.
77gem reserves the right to refuse registration or close any account at its sole discretion, including where it suspects fraud, misrepresentation, or violation of these Terms.
All financial transactions on the 77gem platform are conducted in Philippine Peso (₱). 77gem supports the following payment channels for Filipino players: GCash, PayMaya, BPI, BDO, and Metrobank, subject to availability and applicable transaction limits.
Deposits: Deposits are credited to your account balance upon confirmation from the payment provider. Minimum deposit amounts are specified on the cashier page and may vary by payment method. 77gem does not charge fees on deposits, though your payment provider may apply their own charges.
Withdrawals: Withdrawal requests are subject to the following conditions:
GCash and PayMaya withdrawals are typically processed within 15 minutes of approval. Bank transfers via BPI, BDO, and Metrobank are typically processed within one to three business hours. Processing times may be extended during periods of high volume or for accounts undergoing additional verification.
77gem offers various bonuses and promotional offers to eligible players. All bonuses are subject to the specific terms and conditions published alongside each offer, in addition to the general bonus terms set out here.
All games available on the 77gem platform — including live dealer tables, slot titles, Tongits Go, Blackjack MH, and bingo — operate according to their individual game rules, which are accessible within each game interface.
77gem uses certified Random Number Generator (RNG) technology for all non-live games to ensure fair and unpredictable outcomes. Live dealer games are conducted by trained dealers in monitored studio environments using physical equipment. The results of all games are final once confirmed by the system.
In the event of a technical malfunction, disconnection, or system error during gameplay, 77gem reserves the right to void the affected round and return the wagered amount to the Player's balance. 77gem is not liable for losses resulting from technical issues beyond its reasonable control, including internet connectivity problems on the Player's end.
The published Return to Player (RTP) percentages for slot games are theoretical averages calculated over a large number of rounds and do not guarantee individual session outcomes.
The following conduct is strictly prohibited on the 77gem platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of balance, and referral to relevant authorities:
All content on the 77gem platform — including but not limited to the 77gem name, logo, trademarks, game interfaces, graphics, text, software, and underlying code — is the exclusive property of 77gem or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal entertainment purposes. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the 77gem platform without prior written consent from 77gem.
77gem collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to the collection and use of your personal data as described in the Privacy Policy.
77gem implements industry-standard security measures to protect your personal and financial data. However, no method of electronic transmission or storage is completely secure, and 77gem cannot guarantee absolute security. You are responsible for maintaining the security of your own device and account credentials.
For full details on how 77gem handles your data, please review our Privacy Policy.
77gem is committed to promoting responsible gaming and takes its duty of care to players seriously. You must be at least 21 years old to use the platform, in compliance with PAGCOR regulations and Philippine law.
77gem provides the following responsible gaming tools to all registered players:
If you believe your gaming behaviour is causing harm to yourself or others, we strongly encourage you to use these tools or contact our support team immediately. For more information, visit our Responsible Gaming page.
To the fullest extent permitted by applicable Philippine law, 77gem shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of winnings, loss of data, or loss of opportunity.
77gem's total aggregate liability to any Player in connection with any claim arising under these Terms shall not exceed the total amount deposited by that Player in the thirty (30) days preceding the event giving rise to the claim.
77gem does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis.
77gem reserves the right to amend, update, or replace these Terms at any time. Where changes are material, 77gem will provide reasonable notice to registered Players via email or an in-platform notification. The date of the most recent revision is displayed at the top of this page.
Your continued use of the 77gem platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the platform and may request account closure by contacting support.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
77gem operates within the regulatory framework established by PAGCOR. Players who have unresolved complaints may escalate their concerns through the appropriate PAGCOR dispute resolution channels.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the 77gem support team:
Note: These Terms and Conditions were last updated in May 2026. 77gem recommends that all Players review this page periodically to stay informed of any changes.
Now that you know the rules, join thousands of Filipino players enjoying live casino, slots, Tongits Go, and more — with fast GCash cashouts and 24/7 support.
21+ only. Please gamble responsibly. Gaming should be entertainment, not a source of income.